
Also, you can’t access 911 and other emergency service numbers through WhatsApp). FREE CALLS: Call your friends and family for free with WhatsApp Calling, even if they’re in another country.* WhatsApp calls use your phone’s Internet connection rather than your cellular plan’s voice minutes.MULTIMEDIA: Send and receive photos, videos, documents, and Voice Messages.NO FEES: WhatsApp uses your phone’s Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message and call friends and family, so you don’t have to pay for every message or call.* There are no subscription fees to use WhatsApp.Switch from SMS to WhatsApp to send and receive messages, calls, photos, videos, documents, and Voice Messages. WhatsApp uses your phone’s Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message and call friends and family. If nothing works, you can submit an error report through the Samsung Members app.WhatsApp Messenger is a FREE messaging app available for Android and other smartphones. For detailed steps on how to factory reset, you can visit this link. Finally, the moderator suggests that you perform a factory reset. The system cache partition stores temporary system data, which, if it gets cluttered or corrupt, can cause several issues. The third solution suggested by the moderator is to wipe the cache partition. The next solution would be to uninstall and reinstall WhatsApp on your Galaxy device. This can be done by heading to Settings » Apps » WhatsApp » Force Stop and tapping on Clear Cache. According to the moderator, you should try clearing the WhatsApp app cache. A Samsung moderator has provided a troubleshooting guide that could possibly help you fix the WhatsApp clone not working on your Galaxy devices problem.

The good part is that Samsung took the matter into its hands and responded to the user’s complaint. However, it is troubling the users who have received the update.Īs a last resort, you can opt to factory reset your Galaxy phone to solve the WhatsApp Dual Messenger issue Since the March 2023 security update still hasn’t rolled out to many Galaxy devices, the issue isn’t widely spread.

By the looks of it, it seems like a software bug was present in the March 2023 security update released sometime back.

This issue prevents users from using their second account on the cloned WhatsApp Dual Messenger app. This creates a clone of messaging apps, such as WhatsApp, allowing you to use two separate accounts via two app instances. One UI on Samsung smartphones allows users to use a Dual Messenger feature. This issue was triggered after the Android 13-based March 2023 security update was released. Several Galaxy smartphone users took to the official Samsung Community forum to report that WhatsApp’s cloned version is crashing or not working in Dual Messenger.
